FAQs

All designs are created by us (AI free) or a commission by an artist

All restocks are announced on Instagram as well as our emailing list. Account members can use our graveyard section to vote items back in stock

Any collaboration or commission is planned in advance with a specific artist in mind. Regardless, we encourage you to send a portfolio or social links to our email. We like to keep artists in mind for the future.

We can retroactively apply a discount for you within 14 days from the order date. The order date must fall within the promotion date, we will not honor discounts before or after a sale is over.

The graveyard is a section where customers with an account can vote to restock items back from the dead.

Sometimes, the tax rate will update after the order is fully processed, causing a second charge to occur. We unfortunately have no control over this issue

Typically, the extra charge is reversed within a matter of days, but if it persists past a week, please contact your bank because it would be an issue on their side.

If you would like to get one of our designs tattooed, we are honored and do not mind at all! We just ask you to support our shop by making a purchase of following us on socials so we can continue making sick designs that people want tattooed.

We also would love to be tagged so we can see the results when the tattoo is finished.

We are US based, located near Oakland, CA. All orders are fulfilled ourselves in-house, excluding art prints, which is fulfilled via 3rd party.

All orders are fulfilled every Mon, Wed, and Fri (excluding holidays) + ship time. Your order email will include a tracking number with the estimated arrival date.

If you do not receive any updates within a week, please contact us

Please use our contact form with your order number and proper address immediately. If the order is fulfilled and given to a carrier, we will be unable to update the address.

At that time, you will need to contact your chosen carrier (found within your order email) for further assistance.

If the order is returned to us due to an insufficient address, we will invoice you 70% of the lowest shipping cost to send it back out (100% for international).

Order will sometimes be returned to sender because of an insufficient address, failure to collect parcel from local post office, package refused, etc.

When we receive the package, we will contact you to verify the address on the order. If the address is incorrect, we will invoice you 70% of the lowest shipping cost to send it back out (100% for international).

If there was another issue with delivery, we may be able to file a claim on your order after 20 days from the fulfillment date (40 days for international).

Returns must be sent within 90 days of the delivery date. All returned items must be in new condition, unworn, unused, and unwashed for a full refund.

Exchanges are sent out and refunds are issued after we receive and inspect returned items.

We will not accept returns without proof of purchase (invoice, order number).

If you are exchanging for a different item, we will invoice or refund the difference.

You are responsible to drop the item off at your local post office once we send the return label

Please contact us and we will file a claim on your order 20 days after the fulfillment date (40 days for international shipments).

Please do not file a claim yourself. While this is permissible, the process is a lot smoother if we handle the claim internally.

Once the claim is complete, we will send out a replacement item

Please let us know through our contact form and we will be sure to send out the proper item out as soon as possible.